1. Develop and conduct programs for water distribution system surveillance, water quality monitoring, and cross-connection control.
2. Locate and repair buried pipes and leaks.
3. Make pipe connections and flush and clean pipes.
4. Manage pipe lining jobs, thaw frozen pipes and hydrants, test and read meters, and disinfect mains and storage facilities.
5. Develop a recordkeeping system and keep accurate records.
6. Train operators to prepare for and respond to emergencies, deal with the public, maintain the distribution system facilities, and safely operate and maintain a water distribution system.
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