Without exception, all online courses that have been accessed (student has logged into the course) are non-refundable.
The following conditions must be met to be eligible for an online course enrollment refund:
To start the process for an online course refund, please contact us by email at wateroffice@csus.edu or phone at (916)-278-6142. If the refund request is approved, we will cancel course access and issue a refund less a $10 per enrollment administrative fee.
You may cancel a correspondence course enrollment if all of the following conditions are met:
If these conditions are met, submit your return request to us by email, phone, or fax, and we will respond within one week. If your request is approved, we will cancel your enrollment and issue a refund minus a $10 per enrollment administrative fee.